About Us – Unbound-Merino ✨

At Unbound-Merino, we believe a shopping platform should offer more than products — it should bring quality living, warmth, and trust to every user.
We focus on carefully curated items, thoughtful support, and a safe, seamless experience, turning each purchase into a pleasant moment. 🛒

Clarifications

User Conduct

Users are expected to engage responsibly. Misuse of the platform, abusive behavior, or providing false information is strictly prohibited.

Intellectual Property

All content on the Unbound-Merino website is owned or licensed by us and may not be reproduced or used commercially without written authorization.

Marketplace Responsibility

Unbound-Merino connects buyers with sellers. While we enforce platform policies and provide consumer protections, sellers are responsible for their own products and performance unless covered by our protection framework.

Privacy

Personal data is collected and processed in accordance with our Privacy Policy. Use of the platform signifies consent to this processing.

Feedback

Feedback submitted through our Contact Us channel may be used to improve our services without obligation of compensation.

Limitation of Liability

While we strive for reliability and accuracy, Unbound-Merino is not liable for indirect losses, product misuse, or events beyond reasonable control.

Governing Law

All platform usage is governed by the laws of the United Kingdom, with disputes subject to the jurisdiction of courts in Cardiff, UK.

Our Commitment

Quality Assurance

Every product undergoes strict review and testing to ensure authenticity, safety, and consistent quality.

User-Centric Experience

From product discovery to after-sales support, we prioritize clarity, efficiency, and satisfaction at every stage.

Technology & Security

Advanced recommendation systems, encrypted payments, and robust privacy protection ensure a seamless and secure shopping journey.

Responsibility & Sustainability

We advocate for responsible packaging, optimized logistics, and support charitable initiatives that bring meaningful impact.

At Unbound-Merino, we remain committed to elevating every aspect of the shopping experience with integrity, precision, and care.
For inquiries or suggestions, please reach out through our Contact Us page.💬